Quality case management is crucial to ensuring that the rehabilitation goals of an injured party are met while still balancing the requirements of an insurer.
At Corporé our expert Case Managers deliver the necessary communication and support over the phone - providing individuals with the most effective treatment and rehabilitation routes while still being able to coordinate with legal teams, medical professionals and families to ensure that recovery goes according to plan.
Following a detailed Initial Assessment, our team identifies and defines the injured party’s rehabilitation goals.
Our Telephonic/Desktop Case Managers then coordinate and help execute effective treatments based on these goals. This ensures the right treatments and the highest standards of care are maintained, as well as enabling our team to monitor progress wherever the injured party is located.
Through maintaining regular contact, we’re able to understand the progress being made and determine whether any additional treatment or intervention is needed. This becomes part of the detailed reporting we undertake throughout the entire case lifecycle.
Telephonic Case Management allows us to reach more people per day by eliminating the need for travel, removing an additional appointment for the injured party and allowing them to focus more on rehabilitation and recovery. Contact by phone means we can reach an injured party wherever they are, as well as work quickly and effectively with individuals regardless of where they are in the country.
Our dedicated Case Managers oversee a case from beginning to end, liaising with the injured party, legal teams, medical professionals and families to ensure rehabilitation goals are met not only for the individual but within the budget of the insurer. This not only provides a familiar point of contact but also ensures that each case is effectively managed.
Removing logistics and improving efficiency allows Telephonic Case Managers to work incredibly cost-effectively. This means that not only are they providing exceptional service and support to the injured party, but that they are also working in a more cost-effective way for the insurer.
Please contact us for more information about our Telephonic Case Management Services.
